{"id":965,"date":"2016-03-30T16:57:01","date_gmt":"2016-03-30T14:57:01","guid":{"rendered":"https:\/\/www.namebay.com\/en\/?page_id=965"},"modified":"2019-01-29T03:12:18","modified_gmt":"2019-01-29T02:12:18","slug":"complaint-process-and-treatment","status":"publish","type":"page","link":"https:\/\/www.namebay.com\/en\/complaint-process-and-treatment\/","title":{"rendered":"Complaint process and treatment"},"content":{"rendered":"<h1>Complaint process and treatment<\/h1>\n<h1><\/h1>\n<p>We would be sorry that you had to use the following actions, however we would like to share those solutions that could help you ensure your interests.<\/p>\n<p><strong>Are you searching for solutions on a commercial matter?<\/strong><br \/>\nYou have questions or difficulties in registering a name or tracking a request?<br \/>\nThe sales representative who is dedicated to your account cannot answer your request?<\/p>\n<p>You need to make a misunderstanding disappear?<\/p>\n<p>-&gt; Please do contact the sales department by email at <a href=\"mailto:contact@namebay.com\" target=\"_blank\">contact@namebay.com<\/a>; or by phone +377 97 70 61 64.<\/p>\n<p>Our team will take care of your request<\/p>\n<p><strong>You need an update on an ongoing operation with Namebay?<\/strong><br \/>\nYou are not in agreement with Namebay on a procedure for the management of your domain name; and your requests to our teams seem ineffective?<br \/>\n(Example: Whois correction, Obtain the transfer or renewal of domain names &#8230;)<\/p>\n<p>-&gt; Please do contact the sales department by email at <a href=\"mailto:contact@namebay.com\" target=\"_blank\">contact@namebay.com<\/a>; or by phone +377 97 70 61 64.<\/p>\n<p>Our team will take care of your request<\/p>\n<p>Namebay meets with the ICANN quality commitments (The Internet Corporation for Assigned Names and Numbers) <a href=\"https:\/\/www.icann.org\/registrar-reports\/accredited-list.html\" target=\"_blank\">https:\/\/www.icann.org\/registrar-reports\/accredited-list.html<\/a><\/p>\n<p>You can find procedures on the ICANN\u2019s website <a href=\"https:\/\/www.icann.org\/fr\/compliance\/complaint\" target=\"_blank\">https:\/\/www.icann.org<\/a><br \/>\n<strong>Are you searching for solutions on a technical or administrative issue?<\/strong><br \/>\nThe sales representative who is dedicated to your account cannot answer your request?<\/p>\n<p>-&gt; Please contact our client support who will open a ticket at <a href=\"https:\/\/www.namebay.com\/contact_us\/contact_us.aspx\">https:\/\/www.namebay.com\/contact_us\/contact_us.aspx<\/a><\/p>\n<p><strong>Are you looking for solutions to a legal dispute?<\/strong><br \/>\nNamebay SAM is a Monegasque registered company. Unless otherwise specified in a specific agreement, the Court of First Instance is in charge of investigating a case.<\/p>\n<p><a href=\"http:\/\/en.gouv.mc\/Government-Institutions\/Institutions\/Justice\/The-Court-of-First-Instance\" target=\"_blank\">http:\/\/en.gouv.mc\/Government-Institutions\/Institutions\/Justice\/The-Court-of-First-Instance<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaint process and treatment We would be sorry that you had to use the following actions, however we would like to share those solutions that could help you ensure your interests. Are you searching for solutions on a commercial matter? You have questions or difficulties in registering a name or tracking a request? The sales  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-965","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/comments?post=965"}],"version-history":[{"count":1,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/965\/revisions"}],"predecessor-version":[{"id":966,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/965\/revisions\/966"}],"wp:attachment":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/media?parent=965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}