{"id":1902,"date":"2020-11-25T11:51:20","date_gmt":"2020-11-25T10:51:20","guid":{"rendered":"https:\/\/www.namebay.com\/en\/?page_id=1902"},"modified":"2026-04-08T19:02:34","modified_gmt":"2026-04-08T17:02:34","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.namebay.com\/en\/contact-us\/","title":{"rendered":"Customer Service &#8211; contact us"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Our Customer Service answers you :<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\"><h2><span id=\"x_cplMain_Label23\">Welcome!<\/span><\/h2>\n<h4>Do you have administrative questions ? Technical ? Need a price?<\/h4>\n<p>Please fill out the form to contact us.<br \/>\nOur Customer Service will get back to you as soon as possible (within 48 working hours from Monday to Friday).<\/p>\n<h4>You can also contact us by phone by filling our <a href=\"https:\/\/www.namebay.com\/callback\/\">Call back<\/a> form.<\/h4>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"300\" height=\"300\" alt=\"customer service\" title=\"serviceclient-300&#215;300\" src=\"https:\/\/www.namebay.com\/en\/wp-content\/uploads\/sites\/2\/2020\/11\/serviceclient-300x300-1.png\" class=\"img-responsive wp-image-1847\" srcset=\"https:\/\/www.namebay.com\/en\/wp-content\/uploads\/sites\/2\/2020\/11\/serviceclient-300x300-1-200x200.png 200w, https:\/\/www.namebay.com\/en\/wp-content\/uploads\/sites\/2\/2020\/11\/serviceclient-300x300-1.png 300w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 300px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-1839\"><form id=\"wpforms-form-1839\" class=\"wpforms-validate wpforms-form\" data-formid=\"1839\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/1902\" data-token=\"55dfa9c4113650b11bcefa05ae9850e0\" data-token-time=\"1776413734\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1839-field_1-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-trigger\" data-field-id=\"1\"><label class=\"wpforms-field-label\">You are :  <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-1839-field_1\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-1839-field_1_1\" name=\"wpforms[fields][1]\" value=\"Already customer\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1839-field_1_1\">Already customer<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-1839-field_1_2\" name=\"wpforms[fields][1]\" value=\"Not yet a customer\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1839-field_1_2\">Not yet a customer<\/label><\/li><\/ul><\/div><div id=\"wpforms-1839-field_2-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"2\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_2\">Customer ID<\/label><input type=\"text\" id=\"wpforms-1839-field_2\" class=\"wpforms-field-medium\" name=\"wpforms[fields][2]\" ><\/div><div id=\"wpforms-1839-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1839-field_3\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][3][first]\" required><label for=\"wpforms-1839-field_3\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1839-field_3-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][3][last]\" required><label for=\"wpforms-1839-field_3-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-1839-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_5\">Organization name : <\/label><input type=\"text\" id=\"wpforms-1839-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" ><\/div><div id=\"wpforms-1839-field_6-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_6\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1839-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1839-field_7-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"7\"><h3 id=\"wpforms-1839-field_7\">Your request : <\/h3><\/div><div id=\"wpforms-1839-field_8-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_8\">Your request is about :  <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-1839-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" required=\"required\"><option value=\"quote, payment, invoicing\" >quote, payment, invoicing<\/option><option value=\"Domain name\" >Domain name<\/option><option value=\"E-mails\" >E-mails<\/option><option value=\"SSL certificate \" >SSL certificate<\/option><option value=\"Hosting\" >Hosting<\/option><option value=\"API\/OTE\" >API\/OTE<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1839-field_9-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-field-select-style-classic\" data-field-id=\"9\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_9\">Quote, payment, invoicing<\/label><select id=\"wpforms-1839-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\"><option value=\"quote request\" >quote request<\/option><option value=\"Find my invoices\" >Find my invoices<\/option><option value=\"Payment error \" >Payment error<\/option><option value=\"Price list request\" >Price list request<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1839-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-field-select-style-classic\" data-field-id=\"11\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_11\">Domain name<\/label><select id=\"wpforms-1839-field_11\" class=\"wpforms-field-medium\" name=\"wpforms[fields][11]\"><option value=\"Price request\" >Price request<\/option><option value=\"Registration\" >Registration<\/option><option value=\"Renewal\" >Renewal<\/option><option value=\"Transfer in\" >Transfer in<\/option><option value=\"Transfer out (authcode)\" >Transfer out (authcode)<\/option><option value=\"Change of name servers\" >Change of name servers<\/option><option value=\"Web forwarding\" >Web forwarding<\/option><option value=\"DNS records change\" >DNS records change<\/option><option value=\"Change of ownership\" >Change of ownership<\/option><option value=\"domain name recovery\" >domain name recovery<\/option><option value=\"Order state\" >Order state<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1839-field_10-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-field-select-style-classic\" data-field-id=\"10\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_10\">E-mails<\/label><select id=\"wpforms-1839-field_10\" class=\"wpforms-field-medium\" name=\"wpforms[fields][10]\"><option value=\"Account creation\" >Account creation<\/option><option value=\"Account configuration\" >Account configuration<\/option><option value=\"Password modification\" >Password modification<\/option><option value=\"Delete e-mail account\" >Delete e-mail account<\/option><option value=\"Restoration service\" >Restoration service<\/option><option value=\"Blacklist\" >Blacklist<\/option><option value=\"Rate of additionnal boxes\" >Rate of additionnal boxes<\/option><option value=\"Quota\" >Quota<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1839-field_12-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-field-select-style-classic\" data-field-id=\"12\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_12\">SSL certificate<\/label><select id=\"wpforms-1839-field_12\" class=\"wpforms-field-medium\" name=\"wpforms[fields][12]\"><option value=\"Help choose a certificate\" >Help choose a certificate<\/option><option value=\"Creation of the certificate\" >Creation of the certificate<\/option><option value=\"Renewal of the certificate\" >Renewal of the certificate<\/option><option value=\"Revocation\" >Revocation<\/option><option value=\"Activation\" >Activation<\/option><option value=\"reissue\" >reissue<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1839-field_13-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-field-select-style-classic\" data-field-id=\"13\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_13\">Hosting<\/label><select id=\"wpforms-1839-field_13\" class=\"wpforms-field-medium\" name=\"wpforms[fields][13]\"><option value=\"Database creation\" >Database creation<\/option><option value=\"Renewal\" >Renewal<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1839-field_14-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_14\">Domain name or services concerned<\/label><input type=\"text\" id=\"wpforms-1839-field_14\" class=\"wpforms-field-medium\" name=\"wpforms[fields][14]\" ><\/div><div id=\"wpforms-1839-field_15-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_15\">Your request : (please give us as much information as possible)<\/label><textarea id=\"wpforms-1839-field_15\" class=\"wpforms-field-medium\" name=\"wpforms[fields][15]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1839\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/1902\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1839\" class=\"wpforms-submit\" data-alt-text=\"Sending\u2026\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1902","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/1902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/comments?post=1902"}],"version-history":[{"count":3,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/1902\/revisions"}],"predecessor-version":[{"id":2051,"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/pages\/1902\/revisions\/2051"}],"wp:attachment":[{"href":"https:\/\/www.namebay.com\/en\/wp-json\/wp\/v2\/media?parent=1902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}